Salesforce Sales Cloud Consultant Test

When using Account Teams, which statement is true regarding Adam and Brenda's access to records?

1. Adam can let Brenda edit all opportunities in his account.

2. Adam can let Brenda view his accounts without visibility to related records.

3. Adam can let Brenda view a case in one of his accounts.

4. Adam can let Brenda view related contacts in his accounts.

The correct answer is: Adam can let Brenda view his accounts without visibility to related records.

The most accurate statement regarding Adam and Brenda's access to records when using Account Teams is that Adam can let Brenda view his accounts without providing her visibility to related records. Account Teams allow users to manage sharing access specifically for accounts and can define roles that outline what each member can do with that account. In this scenario, while Adam can grant Brenda limited access to the accounts he manages, it is important to note that access to related records such as opportunities, contacts, or cases can depend on further sharing settings beyond just account access. Therefore, while Brenda can view the account itself, she isn’t automatically given access to view all the related records associated with that account unless Adam specifically shares those records with her in addition to granting account access. This contextual understanding highlights why the statement regarding visibility to the accounts alone is true, while the options involving editing capabilities or access to related records introduce additional complexities that are not guaranteed through basic Account Team permissions.