Salesforce Sales Cloud Consultant Test

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What steps are essential for ensuring a custom app is available on mobile?

Check if it is added to navigation.
Ensure Phone is selected in supported factors.
Both A and B.
None of the above.

The correct answer is: Both A and B.

To ensure that a custom app is available on mobile, both of these steps play a crucial role. When a custom app is added to the mobile navigation, it allows users to access the app directly from their mobile device, making it readily available to them. This step is fundamental for visibility and usability on mobile platforms. Moreover, selecting "Phone" in the supported factors is essential because it determines the types of devices that can access the app. This setting ensures that the mobile configuration is correctly set up to support mobile usage, thereby optimizing the app for smartphones. By confirming both aspects, you secure that the app is not only accessible via the mobile device but also designed to function properly on that platform. Together, these two actions create a seamless experience for users accessing the custom app via their mobile devices, enhancing functionality and user engagement.