Salesforce Sales Cloud Consultant Test

What should a System Administrator do to ensure confidentiality when sharing dashboards?

1. Encrypt the dashboard data

2. Implement folder access restrictions

3. Change the dashboard owner regularly

4. Limit dashboard creation permissions

The correct answer is: Implement folder access restrictions

Implementing folder access restrictions is the best approach to ensure confidentiality when sharing dashboards. By controlling which users or roles have access to specific folders where dashboards are stored, a System Administrator can carefully manage who can view or interact with the data presented in those dashboards. This allows for a tailored sharing model where only authorized personnel access sensitive information, thus maintaining data privacy and security. Additionally, folder access restrictions can be fine-tuned to reflect organizational hierarchies and data governance policies, ensuring that only those who need to see certain dashboards can do so. This method provides a structured and scalable way to manage access to data, as opposed to relying solely on encryption or ownership changes, which may not offer the same level of control or visibility into who can access the information.