Salesforce Sales Cloud Consultant Test

What controls a user's ability to Create, Read, Edit, or Delete records they own?

1. Role permissions

2. Org-wide settings

3. Profile settings

4. Data sharing rules

The correct answer is: Profile settings

The ability of a user to Create, Read, Edit, or Delete records they own is primarily managed through profile settings. Profiles determine the baseline level of access users have in the Salesforce environment, including permissions to perform specific actions on records. For instance, a user's profile defines whether they can create new records, view existing records, make changes to records, or delete them. Profiles also govern settings such as object permissions, field-level security, and permissions to use certain features or apps within Salesforce. This foundational level of security ensures that users have the appropriate access aligned with their job responsibilities, safeguarding the integrity and security of the data. While role permissions and org-wide settings can impact a user’s access to records shared with them or visibility into records owned by others, it is the profile settings that directly control a user’s permissions concerning the records they actually own. Data sharing rules further refine the sharing of records among users but do not set the fundamental permissions relating to ownership.