Salesforce Sales Cloud Consultant Test

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Prepare for the Salesforce Sales Cloud Consultant Test using our comprehensive quiz. Review with flashcards and multiple-choice questions, each accompanied by detailed explanations. Excel in your certification exam!

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Can a user own a record and still not have visibility to it?

Yes, this is possible
No, this is not possible
Only if they are assigned a role
Only under specific conditions

The correct answer is: Yes, this is possible

A user can indeed own a record but still not have visibility to it due to the way Salesforce handles record sharing and visibility settings. Ownership of a record does not inherently grant access to view it, especially when additional sharing rules or organizational sharing settings limit visibility. For instance, if the organization-wide default settings are set to Private, the owner of a record may not be able to see it if they do not have the necessary permissions or if they are not part of the sharing rules that apply to that record. Additionally, user permissions, role hierarchies, and sharing rules can all contribute to situations where ownership does not equate to visibility.