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Ensuring proper data indexing techniques are applied is crucial for resolving performance issues related to an overload of customer records in Salesforce. Indexing is a method that allows databases to access data more quickly and efficiently. When records are indexed properly, Salesforce can quickly retrieve and display records, significantly improving the performance of searches and data retrieval in a high-volume environment.

By utilizing effective indexing strategies, such as creating custom indexes on frequently queried fields, you can enhance the response time for queries and reduce the load on the system when dealing with large datasets. This is especially important in scenarios with numerous customer records where inefficient data retrieval could lead to slow performance or timeouts.

While investing in enhanced data visualization tools, limiting user access to essential records, or migrating records to a different platform might address some issues, they do not directly improve the underlying database performance related to how data is stored and accessed within Salesforce itself. Therefore, focusing on indexing techniques is the most effective solution for optimizing performance when dealing with an overload of customer records.